Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top notch support prompt is our main priority, so that we backup each Linux cloud website hosting service plan with a 1–hour ticket resolution warranty. The moment you supply a ticket or drop an e–mail, our user help and support staff will try all they possible can to present the most adequate resolution for your situation and to offer help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any issue you could have involving our services. Now we have techs present continuously to generate instructions anytime required. You could use the ticketing system or post a message whenever you want, or you can pick–up the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a broad information base into the Control Panel to enable you to get hold of important step by step directions at any time. Each area of the Control Panel has its own contextual guide area presenting a group of how–to articles. We have also made educational videos to ensure that you get a greater idea of the best way to complete any presented job.