Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center incorporated into your Web Control Panel features a collection of help articles and commonly asked questions. Aimed towards solving any common problem that you might possibly encounter, they are compiled by our support team of trained technicians.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of educational video tutorials that detailedly display how to handle a typical problem connected with your Linux cloud website hosting service account. You can find the instructional videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 technical support service and feature a one–hour ticket response time guarantee. Our seasoned support engineers will be available to you 24x7x365 and will remedy any problem that you could possibly chance upon within maximum 60 minutes after the client support ticket submission. In most cases, a response will be given to you within 20 minutes.